Skip to content Welcome to Second Glance, your destination for pre-loved branded bags. We understand that purchasing pre-loved luxury items can raise a few questions. Below, we’ve answered some of the most commonly asked questions to help you make an informed decision. If you have any other queries, don’t hesitate to contact us.
At Second Glance, we offer a curated collection of pre-loved branded bags, including designer handbags, crossbody bags, totes, wallets, and more. All of our bags are from high-end, luxury brands such as Louis Vuitton, Chanel, Gucci, Prada, and others.
Absolutely! We take authenticity very seriously. Each bag is carefully inspected by our team of experts to ensure that it is 100% authentic. We also provide detailed photos and descriptions, highlighting the unique features of each bag. You can shop with confidence knowing that every bag has undergone a thorough authenticity check.
Yes and No, most of our bags are pre-loved (pre-owned) but we do have Brand New items as well. While they may show some signs of wear, we carefully select only those in excellent condition. Each item is inspected, cleaned, and restored if needed to ensure it is in the best possible condition for resale.
We provide clear and honest descriptions for every bag listed on our website, including detailed photos that showcase any wear and tear, discoloration, or imperfections. We grade the bags based on their condition, so you can make an informed choice. Common grading terms include:
While we don’t offer a warranty, we do stand by the authenticity and quality of the items we sell. If a bag is found to be inauthentic or misrepresented in any way, we will work with you to resolve the issue, but a 100% refund is guaranteed. Although, so far we have never faced such issue.
We offer returns for bags within 7 days of receipt, provided the bag is in the same condition as when it was shipped to you, each will be dependent on a case by case basis. Please refer to our Return Policy page for more details, or contact us for more information.
Ordering is easy! Simply browse through our collection, select the item(s) you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout and follow the steps to complete your payment. We accept multiple payment options, including credit/debit cards, PayNow, GrabPay and Atome.
Yes, we offer international shipping! Please check our Shipping & Delivery page for more details on shipping rates, times, and countries we deliver to.
To keep your pre-loved bag in the best condition, we recommend following the care instructions specific to the material of the bag (leather, canvas, etc.). For general care, avoid exposing your bag to excessive sunlight, moisture, or rough handling. Use a dust bag or protective case when storing it and clean it regularly with appropriate cleaners.
We’re always looking for quality pre-loved bags to add to our collection! If you have a branded bag you’d like to sell, simply visit our Sell to Us page and follow the steps to submit your bag for evaluation. We’ll assess its condition and get back to you with an offer.
Stay tuned for special promotions and sales! To make sure you don’t miss out, sign up for our newsletter and follow us on social media to be the first to know about exclusive offers.
If you have any questions or need assistance, feel free to contact us via our Contact Us page. You can also email us at [your contact email], and we’ll be happy to assist you!
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